Ref2:Account
Description
Here you can find all information about user account
What information is needed for access?
Requests for new accounts must be made through known sponsors.
- Name
- Surname
- Organization (authority with state or company)
- Business e-mail address
- Business phone number
- Associated project (dabag / AuRegis / e²-Verbund)
- User role (tester or administrator of a specific environment)
Is there a limit to the number of accesses?
No
How do I change my password?
You can easily change your password in the portal. Enter the requested data.
The username must be entered in the following form:
ref2\johnd (User: John Doe)
Note: After receiving or changing the password you have to wait 24h before you can reset your password.
(Until then, use the password that you received from us initially.)
Complexity guidelines
he changed password must comply with the complexity guidelines:
- It must not contain significant parts of the user's account name, nor the full account name.
- The password must be at least nine characters long.
- The password must not contain the current year
- It must contain characters from three of the following four categories:
- Capital letters from A to Z.
- Lowercase letters from a to z
- Digits of base 10 (0 to 9)
- Special characters (e.g. !, $, #, %)
If you have any problems, feel free to open a Support Ticket.
When does the password expire?
The passwords in Referenzumgebung 2 expire every 90 days. Please make sure that you change your password regularly. You will receive a reminder email just before the password expires. Please take this email seriously. Once the password has expired, your account will be disabled, creating extra work for both you and the operations team. A deactivated account will be automatically deleted after another 30 days.
Password expired
If your password has expired but you still need your account, email VL_ref2operation.
Account disabled
If your account is deactivated but you still need your account, email VL_ref2operation.
Reset password
If you have forgotten your password, you can reset your password by sending an email to support@ejuni.de with your username.
